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Why Your Block Needs Its Own Email Address (And How to Use It)

9 June 2026 · 6 min read

Your lift company emails the managing agent. The agent forwards it to you. You screenshot it and post it in WhatsApp. Half the residents miss it. There is a better chain: the contractor emails your block directly, and every resident gets a tidy update.

What a block email address is for

  • Receiving contractor updates (lift, cleaning, gardening, fire alarms).
  • Getting copies of managing agent correspondence.
  • Collecting insurance renewal documents.
  • Creating a single archive of inbound block communication.

How to use it without extra work

CC your block address whenever you email a contractor. Ask your managing agent to copy it on routine correspondence. Forward anything important that lands in your personal inbox. Each email becomes an announcement residents can read without you retyping anything.

The next step: automatic parsing

CommonCouncil gives every block its own inbound address. Forward a contractor email and it becomes a structured announcement for all residents — title, summary and attachments included. You review and publish in one tap. No more screenshot-and-post.

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